iPhone 15 overheating - Apple Community (2024)

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User profile for user: Ruthy-Roo

Ruthy-Roo Author

User level: Level1

33 points

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)

[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

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User profile for user: Ahsanali1981

Ahsanali1981

User level: Level1

21 points

Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

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User profile for user: Ahsanali1981

Ahsanali1981

User level: Level1

21 points

Sep 24, 2023 10:37 AM in response to Ruthy-Roo

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

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User profile for user: vitallia

vitallia

User level: Level1

18 points

Dec 9, 2023 12:11 PM in response to lobsterghost1

That’s not great advice. Most people here are expressing that this is happening multiple times not just within the two days of getting a new phone and transferring a bunch of data. An $1,100.00 dollar device should not be randomly spiking in temperature with a month of purchase.

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Sep 24, 2023 2:50 PM in response to Ruthy-Roo

Apple did it again! It heats up ridiculously. While using or not. While charging it’s untouchable!!! Plus, battery is a joke!!! If they don’t fix this with an update, this is BY FAR THE WORST IPHONE EVER! And I get the new one every year. So i know my statement is solid!

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User profile for user: Kurtnobrain

Kurtnobrain

User level: Level1

14 points

Sep 24, 2023 3:38 AM in response to KayleeMuyu

The ongoing issue is still persisting and continuing.

The phone gets warm.

It's hard to believe that a high-end device would have this problem; it must be a hardware problem.

Including images.

15 pro max blue titanium. iPhone 15 overheating - Apple Community (7)

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User profile for user: microbians_hi

microbians_hi

User level: Level1

9 points

Oct 5, 2023 11:04 AM in response to 100clicks

This is getting hot after the update (reset and all that tips), today I tested and in less of 1 min of same in a call or less of 1 min of taking photos or video, it put around 42º Celsius. In the back right side, near the volume buttons, very hot.

iPhone 15 overheating - Apple Community (9)

And this does not happen on my old Iphone 13 PRO ever, only when playing a heavy game or a very long long call (and not even closer).

As soon I stop browsing or making things with the phone it cool down... but I never see something like that.

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User profile for user: lobsterghost1

lobsterghost1

User level: Level10

138,777 points

Sep 23, 2023 8:18 PM in response to pandamanpc

Your phone is NOT overheating, unless you see a message on your screen it needs to cool down before you can use it.

A new phone will be warm while it indexes all the new data you have put on the phone. This is normal and not something to be concerned about.

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User profile for user: mclifford81

mclifford81

User level: Level1

9 points

Sep 23, 2023 9:51 PM in response to arcane93

My iPhone 15 is running warmer than my 14 Pro and 13 pro ever did. Which is odd considering the 14 pro has the same chipset in it. Could be just the indexing but I've had it under a load before and it felt fine. This time it was just sitting and not charging or anything and it just started to get hot. Also started to lag a bit and was unresponsive. I was indoors while this occured in a climate controlled area set to 71F. So it's a little concerning.

User profile for user: Nikolaus Heger

Nikolaus Heger

User level: Level1

50 points

Dec 19, 2023 4:05 AM in response to Ahsanali1981

This is what happens:

  • iPhone 15 pro overheats right after you spent like $2,000 on it (in my case. - purchased top end pro max overseas)
  • keeps overheating the next few days
  • people post here, outraged
  • after 1 or 2 weeks their iPhone has finally downloaded these 60,000 pictures from iCloud and it’s now smooth and cool as it should be
  • people never post an update here

next person buys it. Repeat.

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User profile for user: Ruthy-Roo

Ruthy-Roo Author

User level: Level1

33 points

Sep 23, 2023 2:09 AM in response to marstatooine

Hi. I went to my settings and then into accessibility and turned off the voice over.

It was always listening for commands in the background and I think this was what was making mine hot, because since turning off the voice over, my phone has been ok since.

I hope this helps you too. :)

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User profile for user: arcane93

arcane93

User level: Level1

22 points

Sep 23, 2023 9:15 PM in response to lobsterghost1

I'm not entirely convinced that the problem is only indexing.

My 15 Pro (not Max) is sitting at pretty much normal room temperature when not in use, but I just spent about 10 minutes watching streaming video over wifi with the screen at about 30% brightness (in a room with a temperature of 69 degrees fahrenheit, so it's not an ambient temperature issue either) – the phone got hot enough that it was uncomfortable to hold, and the battery dropped by about 15% in that time (not exactly the "up to 23 hours" of video playback time that Apple claims there...).

I'm not going to say that indexing couldn't be part of it, but 1) that seems pretty extreme, even with indexing, and 2) I would hope that Apple throttles their indexing when the phone is busy doing other things.

I'm going to give it until the end of the week for indexing to finish or for Apple to release a software fix or whatever, but if it's still doing this by then, I'm returning it. I'm also recommending to friends who haven't gotten their phones yet to hold on buying anything until we see where this goes.

(Oh, and in response to the other post, it's a 1TB phone with about 600GB free, so it's not a free space-related issue either.)

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User profile for user: Tonia_

Tonia_

User level: Level1

9 points

Sep 27, 2023 10:26 PM in response to Nikita6688

My 15 pro was getting ridiculously hot for the first 2 days, I did a forced reset and it’s now fine, used it for 90 mins on the train yesterday & did not get hot, charge is holding just fine.

I left on charge over night & was not hot this morning.

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User profile for user: Beisarius

Beisarius

User level: Level1

5 points

Dec 29, 2023 7:20 PM in response to Ruthy-Roo

Brand new IPhone 15 Pro, December 2023. Never had such a hot phone except when my SE was heavily used with gps. This one is hot and I am not even using it. I have to take it back, as it was 2000$ including apple care.

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User profile for user: TheLittles

TheLittles

User level: Level10

191,967 points

Sep 23, 2023 8:37 PM in response to Ruthy-Roo

Ruthy-Roo Said:

"iPhone 15 pro max heating up.: Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it. I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off? Any advice is appreciated. :)"

-------

New iPhone Overheating:

Being a new iPhone, did you eat up all the storage, already? If little space remains on the iPhone, things can overheat.

Troubleshooting anOverheating iPhone:

Perform the following:

I.Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off:theiPhonefor a bit
  • Unplug:any Cables
  • Place it Atop:aLaptop Cooler
  • Keep it in:an open space
  • Keep it Out of:direct sunlight

then...

2.Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is.So, the maximum internal storage capacity never increases, even if youupgraded youriCloudplan.Learn More here:What's the Difference Between Device Storage and iCloud Storage?Apple Support

So, what to do...

Clear Space, Using my User Tips:

  • How to Clear Space from your Mobile Device, and What to Clear: -User Tip.
  • How to Clear "Other" in your iPhone's Storage - Use Backup -User Tip.

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User profile for user: lobsterghost1

lobsterghost1

User level: Level10

138,777 points

Sep 27, 2023 7:00 AM in response to gauri149

Yes, but it's a new phone and it's still likely doing things in the background.

Still, you should charge it EVERY night, while you sleep, with Optimized Battery Charge turned on. Your phone will also backup to iCloud while you sleep and you'll never have to worry about losing data, if something unfortunate were to happen.

This is a user tip for from a Senior member on the forum --> When to charge your iPhone or iPad - Apple Community

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User profile for user: lobsterghost1

lobsterghost1

User level: Level10

138,777 points

Jan 4, 2024 10:49 AM in response to allisonp7915

Apple specifically said when iPhone 15 was released it might run warmer during the first few days as all the millions of bytes of data are indexed. And when you charge an iPhone, it should get warm normally. Batteries get warm when being charged. That's physics.

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iPhone 15 overheating

iPhone 15 overheating - Apple Community (2024)
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