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User profile for user: Ruthy-Roo
Ruthy-Roo Author
User level: Level1 33 points
Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.
I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?
Any advice is appreciated. :)
[Re-Titled by Moderator]
iPhone 11 Pro, iOS 16
Posted on Sep 22, 2023 6:04 PM
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User profile for user: Ahsanali1981
Ahsanali1981
User level: Level1 21 points
Posted on Sep 24, 2023 10:37 AM
I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...
My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...
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User profile for user: Ahsanali1981
Ahsanali1981
User level: Level1 21 points
Sep 24, 2023 10:37 AM in response to Ruthy-Roo
I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...
My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...
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User profile for user: vitallia
vitallia
User level: Level1 18 points
Dec 9, 2023 12:11 PM in response to lobsterghost1
That’s not great advice. Most people here are expressing that this is happening multiple times not just within the two days of getting a new phone and transferring a bunch of data. An $1,100.00 dollar device should not be randomly spiking in temperature with a month of purchase.
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User profile for user: lkylv
Sep 24, 2023 2:50 PM in response to Ruthy-Roo
Apple did it again! It heats up ridiculously. While using or not. While charging it’s untouchable!!! Plus, battery is a joke!!! If they don’t fix this with an update, this is BY FAR THE WORST IPHONE EVER! And I get the new one every year. So i know my statement is solid!
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User profile for user: Kurtnobrain
Kurtnobrain
User level: Level1 14 points
Sep 24, 2023 3:38 AM in response to KayleeMuyu
The ongoing issue is still persisting and continuing.
The phone gets warm.
It's hard to believe that a high-end device would have this problem; it must be a hardware problem.
Including images.
15 pro max blue titanium.
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User profile for user: microbians_hi
microbians_hi
User level: Level1 9 points
Oct 5, 2023 11:04 AM in response to 100clicks
This is getting hot after the update (reset and all that tips), today I tested and in less of 1 min of same in a call or less of 1 min of taking photos or video, it put around 42º Celsius. In the back right side, near the volume buttons, very hot.
And this does not happen on my old Iphone 13 PRO ever, only when playing a heavy game or a very long long call (and not even closer).
As soon I stop browsing or making things with the phone it cool down... but I never see something like that.
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 138,777 points
Sep 23, 2023 8:18 PM in response to pandamanpc
Your phone is NOT overheating, unless you see a message on your screen it needs to cool down before you can use it.
A new phone will be warm while it indexes all the new data you have put on the phone. This is normal and not something to be concerned about.
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User profile for user: mclifford81
mclifford81
User level: Level1 9 points
Sep 23, 2023 9:51 PM in response to arcane93
My iPhone 15 is running warmer than my 14 Pro and 13 pro ever did. Which is odd considering the 14 pro has the same chipset in it. Could be just the indexing but I've had it under a load before and it felt fine. This time it was just sitting and not charging or anything and it just started to get hot. Also started to lag a bit and was unresponsive. I was indoors while this occured in a climate controlled area set to 71F. So it's a little concerning.
User profile for user: Nikolaus Heger
Nikolaus Heger
User level: Level1 50 points
Dec 19, 2023 4:05 AM in response to Ahsanali1981
This is what happens:
- iPhone 15 pro overheats right after you spent like $2,000 on it (in my case. - purchased top end pro max overseas)
- keeps overheating the next few days
- people post here, outraged
- after 1 or 2 weeks their iPhone has finally downloaded these 60,000 pictures from iCloud and it’s now smooth and cool as it should be
- people never post an update here
next person buys it. Repeat.
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User profile for user: Ruthy-Roo
Ruthy-Roo Author
User level: Level1 33 points
Sep 23, 2023 2:09 AM in response to marstatooine
Hi. I went to my settings and then into accessibility and turned off the voice over.
It was always listening for commands in the background and I think this was what was making mine hot, because since turning off the voice over, my phone has been ok since.
I hope this helps you too. :)
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User profile for user: arcane93
arcane93
User level: Level1 22 points
Sep 23, 2023 9:15 PM in response to lobsterghost1
I'm not entirely convinced that the problem is only indexing.
My 15 Pro (not Max) is sitting at pretty much normal room temperature when not in use, but I just spent about 10 minutes watching streaming video over wifi with the screen at about 30% brightness (in a room with a temperature of 69 degrees fahrenheit, so it's not an ambient temperature issue either) – the phone got hot enough that it was uncomfortable to hold, and the battery dropped by about 15% in that time (not exactly the "up to 23 hours" of video playback time that Apple claims there...).
I'm not going to say that indexing couldn't be part of it, but 1) that seems pretty extreme, even with indexing, and 2) I would hope that Apple throttles their indexing when the phone is busy doing other things.
I'm going to give it until the end of the week for indexing to finish or for Apple to release a software fix or whatever, but if it's still doing this by then, I'm returning it. I'm also recommending to friends who haven't gotten their phones yet to hold on buying anything until we see where this goes.
(Oh, and in response to the other post, it's a 1TB phone with about 600GB free, so it's not a free space-related issue either.)
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User profile for user: Tonia_
Tonia_
User level: Level1 9 points
Sep 27, 2023 10:26 PM in response to Nikita6688
My 15 pro was getting ridiculously hot for the first 2 days, I did a forced reset and it’s now fine, used it for 90 mins on the train yesterday & did not get hot, charge is holding just fine.
I left on charge over night & was not hot this morning.
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User profile for user: Beisarius
Beisarius
User level: Level1 5 points
Dec 29, 2023 7:20 PM in response to Ruthy-Roo
Brand new IPhone 15 Pro, December 2023. Never had such a hot phone except when my SE was heavily used with gps. This one is hot and I am not even using it. I have to take it back, as it was 2000$ including apple care.
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User profile for user: TheLittles
TheLittles
User level: Level10 191,967 points
Sep 23, 2023 8:37 PM in response to Ruthy-Roo
Ruthy-Roo Said:
"iPhone 15 pro max heating up.: Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it. I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off? Any advice is appreciated. :)"
-------
New iPhone Overheating:
Being a new iPhone, did you eat up all the storage, already? If little space remains on the iPhone, things can overheat.
Troubleshooting anOverheating iPhone:
Perform the following:
I.Cool Down the iPhone:
For a few hours, perform the following...
- Power Off:theiPhonefor a bit
- Unplug:any Cables
- Place it Atop:aLaptop Cooler
- Keep it in:an open space
- Keep it Out of:direct sunlight
then...
2.Clear Space Using my User Tips:
See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is.So, the maximum internal storage capacity never increases, even if youupgraded youriCloudplan.Learn More here:What's the Difference Between Device Storage and iCloud Storage?Apple Support
So, what to do...
Clear Space, Using my User Tips:
- How to Clear Space from your Mobile Device, and What to Clear: -User Tip.
- How to Clear "Other" in your iPhone's Storage - Use Backup -User Tip.
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 138,777 points
Sep 27, 2023 7:00 AM in response to gauri149
Yes, but it's a new phone and it's still likely doing things in the background.
Still, you should charge it EVERY night, while you sleep, with Optimized Battery Charge turned on. Your phone will also backup to iCloud while you sleep and you'll never have to worry about losing data, if something unfortunate were to happen.
This is a user tip for from a Senior member on the forum --> When to charge your iPhone or iPad - Apple Community
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 138,777 points
Jan 4, 2024 10:49 AM in response to allisonp7915
Apple specifically said when iPhone 15 was released it might run warmer during the first few days as all the millions of bytes of data are indexed. And when you charge an iPhone, it should get warm normally. Batteries get warm when being charged. That's physics.
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iPhone 15 overheating